How to Cancel Norton Subscription Service and Request for the Refund?

The topic about reliable antivirus programs can’t get completed without Norton antivirus. This antivirus is one of the most well-known antivirus programs which are preferred by the good number of customers. Norton offers various tools and services for providing a safe environment to work. Norton also provides free trial services which mean you can use various features of Norton without any cost for a certain time. After that time, if you want to use Norton features then you have to purchase the suite. If you are using a service on trial period and want to get a new update then also you have to purchase the antivirus. This is such an annoying thing but it’s similar for about all other software programs.

For purchasing Norton you have to provide your debit card, credit card or net banking details. Norton also provides an automatic renewal feature. With the help of this feature, you don’t have to manually renew the subscription of your antivirus. Norton automatically deducts the money from your debit card or credit card for activation. Norton offers this feature for ensuring that your device never gets any kind of risk. But many people don’t prefer Norton automatic renewal service and feel deceived with this service. But the good thing about this service is that you can cancel Norton Subscription anytime. If the money gets deducted from your account but you don’t want to continue the Norton service then you can go for Norton Automatic Renewal Complaints and ask for Norton Refund. But there is some sort of criteria which you should fulfill for claiming Norton Automatic Renewal Refund. You only claim for the refund within 60 days of renewal. If you claim within the given time then you can easily get back the refund.

How to Cancel Norton and Get Refund?

If you are choosing for canceling the Norton automatic renewal service then you have to manually renew the service whenever the antivirus gets out of service.

How to Cancel Norton Antivirus automatic renew plan?

To cancel Norton Antivirus automatic renewal plan; you have to sign in to your Norton account and follow the given steps:

  1. Open your web browser
  2. Visit Norton website
  3. Log in to your Norton account
  4. Now go to My Subscription tab
  5. Search for Automatic renewal option
  6. Toggle the slider to OFF
  7. You will get a select reason page
  8. Choose an appropriate reason
  9. Click on Continue
  10. Now hit the Turn OFF button

Now your automatic renewal feature gets disabled. If the money is also deducted from your account then claim Norton antivirus renewal refund. Contact Norton to get a Norton renewal refund within 60 days.

When you cancel Norton automatic subscription; you have to manually renew your antivirus whenever it goes out of service. Canceling the service can make your device prone to malware attack. So whenever you get an alert that your Norton antivirus is about to get out of service then you should instantly renew it.

What to do if Norton’s plan gets auto-renewed?

Sometimes users forget to cancel the Norton auto-renewal plan and the antivirus gets auto-renewed. If your Norton antivirus gets renewed but you don’t want that Norton plan on your device then you need to cancel Norton subscription and then ask for a refund. You can ask for a Norton auto renewal refund within 60 days of the auto-renewal. You can follow the given steps to cancel Norton subscription:

  • Visit the Norton website on your web browser
  • Click on the Account button
  • Type your Norton email address and password
  • Hit the Login button
  • On the Norton account page, click on Subscription
  • Click on your Norton plan
  • Tap the Cancel Subscription button
  • Click on the reason from the wizard
  • Hit the Next button

Norton cancel confirmation wizard will be displayed

Click on the Confirm button and the Norton subscription will get cancelled. Now you have to contact the technical team. Go to the Norton website and apply for a cancel Norton subscription refund. You have to enter your details and fill a form. Once the Norton team checks all the details; they will confirm the refund policy and you will receive your Norton refund within a week. Now you can’ use the Norton tools anymore. You can easily upgrade your Norton plan and use other tools.

How to Cancel Norton’s Subscription on PC?

Norton antivirus offers a wide range of plans for PC devices. You can easily choose a plan for your PC and then secure it from all threats. But before purchasing the Norton plan, you need to check for the resource requirements. Sometimes, the user installs the Norton plan without checking resource requirements and then he faces issues. If you have installed an incompatible Norton plan then you can easily cancel the subscription and get a refund.

Steps to cancel Norton subscription on PC

  1. Open your PC and check for the Norton icon on the desktop
  2. Click on the Norton icon and the Norton dashboard will appear
  3. Click on My Profile
  4. Tap on Subscription and you will be redirected to the Norton page
  5. Click on the Login Button
  6. Enter your Norton credentials
  7. Hit on the Login button and your Norton profile will appear
  8. Go to the Subscription window
  9. You will see your active Norton plan
  10. Tap on the Plan and hit on Cancel
  11. A confirmation window will appear
  12. Click on Confirm button
  13. Select an appropriate reason
  14. Tap on the Cancel button
  15. A refund wizard will appear
  16. Choose Refund option

Once you select the Cancel and refund option; your Norton plan will be canceled and now you can’t use any paid Norton tools. You can now uninstall the Norton plan from your device. The refund will appear on your account in a few business days.

How to cancel Norton account subscription on an Android device?

Norton antivirus also offers a few plans for phone devices. These plans secure your device from spam, phishing, and malware threats. Unlike a PC, you can’t download or install Norton plan directly from the website. For Android, you can install the setup from Play Store. You have to use Play Store to purchase or cancel Norton subscription.

  1. Open your phone and go to the Play Store
  2. Click on Payments and Subscription
  3. Tap on Subscriptions
  4. You will see a list of subscribed programs
  5. Scroll the list and select Norton antivirus
  6. Tap on the Cancel button
  7. A confirmation window will appear
  8. Tap on Confirm button
  9. Now select the Refund option and hit on Cancel button

After canceling Norton’s antivirus subscription, you can’t run Norton tools on your device. You will get a refund notification on the registered email address. 

Can you cancel a Norton subscription multi-licensed plan?

Norton antivirus also offers a multi-licensed plan. You can buy this plan when you are using multiple devices. Using this plan, you can secure all devices of your family members using a single Norton subscription. You will get one primary license and other secondary licenses. After purchasing the subscription, you can share a secondary license to any device. These Norton licenses are platform-independent and you can easily use them on any device. But you can only make changes to the subscription from the primary license. If you want to cancel a Norton subscription, you can only use the primary license. You can’t cancel or make any changes from the secondary devices. Go to the primary license and visit the Norton antivirus account. Tap on the Subscription window and choose your plan. Hit on the Cancel and Refund option. You will get your Norton refund in a few days. After canceling, you can’t use the Norton premium tool on your devices.

Upgrading Norton antivirus plan

Once you cancel the Norton subscription, now you can easily go for a Norton upgrade. You should upgrade the Norton plan only when the previous one gets expired. The remaining days on your previous subscription won’t be added to your new one. Before installing the new Norton plan on your device; you should uninstall the previous Norton setup from your device.

Steps for uninstalling Norton setup on Windows 10:

  1. Open your Windows device
  2. Click on the Windows icon
  3. Select the Settings tab
  4. Go to the Apps folder
  5. Select Norton and tap the Uninstall button

Now follow the on-screen commands to uninstall the Norton setup from your device. Go to your drive and delete all the Norton related files. Restart your device and now you can proceed to upgrade the Norton setup.

For upgrading the Norton plan, you don’t need to create a new Norton account. You can use the same Norton account for getting the new Norton plan. Go to the Norton website, check all the plans that are compatible with your device and follow the instructions:

  1. Click on the Norton plan you wants to purchase
  2. Tap the Buy Now button
  3. Norton login page will be displayed
  4. Enter your Norton account credentials
  5. Your Norton account page will appear
  6. Enter your billing details and tap the Confirm button

Wait until the Norton billing process completes. Now go to the email address (registered to Norton account) and open the email you have received from Norton. Click on the URL and your new Norton setup will start installing on the system. Follow the instructions and your Norton will get installed. Now restart your device and now you will get the new Norton antivirus plan on your device. Disable the auto-renewal service and now you can renew the plan manually if needed.

Related Post:

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How to Cancel Norton Subscription Service and Request for the Refund?

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