The topic about reliable antivirus programs can’t get completed without Norton antivirus. This antivirus is one of the most well-known antivirus programs which are preferred by the good number of customers. Norton offers various tools and services for providing a safe environment to work. Norton also provides free trial services which mean you can use various features of Norton without any cost for a certain time. After that time, if you want to use Norton features then you have to purchase the suite. If you are using a service on trial period and want to get a new update then also you have to purchase the antivirus. This is such an annoying thing but it’s similar for about all other software programs.
For purchasing Norton you have to provide your debit card, credit card or net banking details. Norton also provides an automatic renewal feature. With the help of this feature, you don’t have to manually renew the subscription of your antivirus. Norton automatically deducts the money from your debit card or credit card for activation. Norton offers this feature for ensuring that your device never gets any kind of risk. But many people don’t prefer Norton automatic renewal service and feel deceived with this service. But the good thing about this service is that you can cancel Norton Subscription anytime. If the money gets deducted from your account but you don’t want to continue the Norton service then you can go for Norton Automatic Renewal Complaints and ask for Norton Refund. But there is some sort of criteria which you should fulfill for claiming Norton Automatic Renewal Refund. You only claim for the refund within 60 days of renewal. If you claim within the given time then you can easily get back the refund.
How to Cancel Norton and Get Refund?
If you are choosing for canceling the Norton automatic renewal service then you have to manually renew the service whenever the antivirus gets out of service.
How to Cancel Norton Antivirus automatic renew plan?
To cancel Norton Antivirus automatic renewal plan; you have to sign in to your Norton account and follow the given steps:
- Open your web browser
- Visit Norton website
- Log in to your Norton account
- Now go to My Subscription tab
- Search for Automatic renewal option
- Toggle the slider to OFF
- You will get a select reason page
- Choose an appropriate reason
- Click on Continue
- Now hit the Turn OFF button
Now your automatic renewal feature gets disabled. If the money is also deducted from your account then claiming for refund can be helpful. Contact Norton for getting your refund within 60 days.
When you cancel Norton automatic subscription; you have to manually renew your antivirus whenever it goes out of service. Canceling the service can make your device prone to malware attack. So whenever you get an alert that your Norton antivirus is about to get out of service then you should instantly renew it.
What to do if Norton’s plan gets auto-renewed?
Sometimes users forget to cancel the Norton auto-renewal plan and the antivirus gets auto-renewed. If your Norton antivirus gets renewed but you don’t want that Norton plan on your device then you need to cancel Norton subscription and then ask for a refund. You can ask for a refund within 60 days of the auto-renewal. You can follow the given steps to cancel Norton subscription:
- Visit the Norton website on your web browser
- Click on the Account button
- Type your Norton email address and password
- Hit the Login button
- On the Norton account page, click on Subscription
- Click on your Norton plan
- Tap the Cancel Subscription button
- Click on the reason from the wizard
- Hit the Next button
Norton cancel confirmation wizard will be displayed
Click on the Confirm button and the Norton subscription will get cancelled. Now you have to contact the technical team. Go to the Norton website and apply for a refund. You have to enter your details and fill a form. Once the Norton team checks all the details; they will confirm the refund policy and you will receive your Norton refund within a week. Now you can’ use the Norton tools anymore. You can easily upgrade your Norton plan and use other tools.
Upgrading Norton antivirus plan
Once you cancel the Norton subscription, now you can easily go for a Norton upgrade. You should upgrade the Norton plan only when the previous one gets expired. The remaining days on your previous subscription won’t be added to your new one. Before installing the new Norton plan on your device; you should uninstall the previous Norton setup from your device.
Steps for uninstalling Norton setup on Windows 10:
- Open your Windows device
- Click on the Windows icon
- Select the Settings tab
- Go to the Apps folder
- Select Norton and tap the Uninstall button
Now follow the on-screen commands to uninstall the Norton setup from your device. Go to your drive and delete all the Norton related files. Restart your device and now you can proceed to upgrade the Norton setup.
For upgrading the Norton plan, you don’t need to create a new Norton account. You can use the same Norton account for getting the new Norton plan. Go to the Norton website, check all the plans that are compatible with your device and follow the instructions:
- Click on the Norton plan you wants to purchase
- Tap the Buy Now button
- Norton login page will be displayed
- Enter your Norton account credentials
- Your Norton account page will appear
- Enter your billing details and tap the Confirm button
Wait until the Norton billing process completes. Now go to the email address (registered to Norton account) and open the email you have received from Norton. Click on the URL and your new Norton setup will start installing on the system. Follow the instructions and your Norton will get installed. Now restart your device and now you will get the new Norton antivirus plan on your device. Disable the auto-renewal service and now you can renew the plan manually if needed.